{"id":153,"date":"2026-10-06T10:40:35","date_gmt":"2026-10-06T01:40:35","guid":{"rendered":"https:\/\/www.grids-hostel.com\/hostels\/ueno\/?p=153"},"modified":"2026-10-06T17:36:42","modified_gmt":"2026-10-06T08:36:42","slug":"important-notice-possible-exposure-of-guest-information-and-suspicious-messages%e3%80%90%e9%87%8d%e8%a6%81%e3%80%91%e5%bc%8a%e7%a4%be%e4%bd%bf%e7%94%a8%e3%82%b7%e3%82%b9%e3%83%86%e3%83%a0%e3%81%b8","status":"publish","type":"post","link":"https:\/\/www.grids-hostel.com\/hostels\/ueno\/2026\/10\/06\/important-notice-possible-exposure-of-guest-information-and-suspicious-messages%e3%80%90%e9%87%8d%e8%a6%81%e3%80%91%e5%bc%8a%e7%a4%be%e4%bd%bf%e7%94%a8%e3%82%b7%e3%82%b9%e3%83%86%e3%83%a0%e3%81%b8\/","title":{"rendered":"Important Notice: Possible Exposure of Guest Information and Suspicious Messages\u3010\u91cd\u8981\u3011\u5f0a\u793e\u4f7f\u7528\u30b7\u30b9\u30c6\u30e0\u3078\u306e\u4e0d\u6b63\u30a2\u30af\u30bb\u30b9\u306b\u95a2\u3059\u308b\u304a\u77e5\u3089\u305b"},"content":{"rendered":"<p>Dear Guest,<\/p>\n<p>&nbsp;<\/p>\n<p>Thank you for choosing GRIDS TOKYO UENO HOTEL &amp; HOSTEL.<\/p>\n<p>&nbsp;<\/p>\n<p>We are writing to inform you that an unauthorized access to TEMAIRAZU, a reservation management system used by our property provided by Temairazu, Inc., has been confirmed.<\/p>\n<p>As a result, personal information associated with some guest reservations may have been exposed to an unauthorized third party. We sincerely apologize for the concern and inconvenience this may cause.<\/p>\n<p>&nbsp;<\/p>\n<p>Based on the information currently available, suspicious messages have been sent to some guests whose reservations meet both of the following conditions:<\/p>\n<p><strong>\u25aa The reservation was made on or before September 21, 2026.<\/strong><\/p>\n<p><strong>\u25aa The stay is scheduled for September 21, 2026, or later.<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>If you receive an unexpected message claiming to be from our property or a booking platform, whether by email, SMS, WhatsApp, or another channel, please take the following precautions:<\/p>\n<p><strong>\u25aa Do not open any links in the message.<\/strong><\/p>\n<p><strong>\u25aa Do not enter your credit card details or other personal information.<\/strong><\/p>\n<p><strong>\u25aa Do not reply to the message.<\/strong><\/p>\n<p><strong>\u25aa Do not make any payment or transfer money as instructed in the message.<\/strong><\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<p>To verify your reservation, contact our property directly using the contact details on our official website, or contact the booking platform through its official support channel.<\/p>\n<p>If you have entered your credit card information on a suspicious website, please contact your card issuer promptly. The TEMAIRAZU system involved in this incident does not process or store credit card information.<\/p>\n<p>&nbsp;<\/p>\n<p>For inquiries regarding your reservation or stay, please contact the property where you made your booking directly:<br \/>\n<strong>\u25aa <\/strong>GRIDS TOKYO UENO HOTEL &amp; HOSTEL<\/p>\n<p><strong>\u25aa <\/strong>Email : <a href=\"mailto:info@grids-ueno.com\">info@grids-ueno.com<\/a><\/p>\n<p>&nbsp;<\/p>\n<p><em><strong>For inquiries regarding the technical details of this system incident or the potential leakage of personal information, please contact Temairazu, Inc. below:<\/strong><\/em><\/p>\n<p><em><strong>\u25aa Temairazu, Inc.<\/strong><\/em><\/p>\n<p><em><strong>\u25aa<\/strong> <a href=\"https:\/\/www.temairazu.co.jp\/pdf\/1206\/news-update\"><strong>https:\/\/www.temairazu.co.jp\/pdf\/1206\/news-update<\/strong><\/a><\/em><\/p>\n<p><em><strong>\u25aa Emergency Response Desk<\/strong><\/em><\/p>\n<p><em><strong>\u25aa Email: <\/strong><a href=\"mailto:helpdesk@temairazu.com\"><strong>helpdesk@temairazu.com<\/strong><\/a><\/em><\/p>\n<p>&nbsp;<\/p>\n<p>We sincerely apologize again for the concern and inconvenience this incident may cause.<\/p>\n<p>&nbsp;<\/p>\n<p>\u3044\u3064\u3082\u30b0\u30ea\u30c3\u30ba\u6771\u4eac\u4e0a\u91ce\u99c5\u524d\u30db\u30c6\u30eb\uff06\u30db\u30b9\u30c6\u30eb\u3092\u3054\u5229\u7528\u3044\u305f\u3060\u304d\u3001\u8aa0\u306b\u3042\u308a\u304c\u3068\u3046\u3054\u3056\u3044\u307e\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<p>\u3053\u306e\u5ea6\u3001\u5f0a\u793e\u304c\u5229\u7528\u3059\u308b\u4e88\u7d04\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u300cTEMAIRAZU\u300d\u306e\u63d0\u4f9b\u5143\u3067\u3042\u308b\u624b\u9593\u3044\u3089\u305a\u682a\u5f0f\u4f1a\u793e\u306b\u304a\u3044\u3066\u3001<\/p>\n<p>\u304a\u5ba2\u69d8\u306e\u500b\u4eba\u60c5\u5831\u304c\u5916\u90e8\u306b\u6f0f\u6d29\u3057\u305f\u53ef\u80fd\u6027\u304c\u3042\u308b\u3053\u3068\u304c\u5224\u660e\u3044\u305f\u3057\u307e\u3057\u305f\u3002<\/p>\n<p>\u591a\u5927\u306a\u308b\u3054\u8ff7\u60d1\u3068\u3054\u5fc3\u914d\u3092\u304a\u304b\u3051\u3057\u307e\u3059\u3053\u3068\u3092\u3001\u6df1\u304f\u304a\u8a6b\u3073\u7533\u3057\u4e0a\u3052\u307e\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<p>\u73fe\u6642\u70b9\u3067\u78ba\u8a8d\u3055\u308c\u3066\u3044\u308b\u7bc4\u56f2\u3067\u306f\u3001\u4ee5\u4e0b\u306e\u6761\u4ef6\u3059\u3079\u3066\u306b\u8a72\u5f53\u3059\u308b\u4e88\u7d04\u306e\u4e00\u90e8\u306b\u3064\u3044\u3066\u3001<\/p>\n<p>\u4e88\u7d04\u8005\u69d8\u306b\u4e0d\u5be9\u306a\u30e1\u30c3\u30bb\u30fc\u30b8\u304c\u9001\u4fe1\u3055\u308c\u3066\u3044\u308b\u4e8b\u8c61\u3092\u78ba\u8a8d\u3057\u3066\u304a\u308a\u307e\u3059\u3002<\/p>\n<p><strong>\u30fb\u4e88\u7d04\u65e5\uff1a2026\u5e749\u670821\u65e5\u307e\u3067\u306b\u6210\u7acb\u3057\u305f\u4e88\u7d04<\/strong><\/p>\n<p><strong>\u30fb\u5bbf\u6cca\u65e5\uff1a2026\u5e749\u670821\u65e5\u4ee5\u964d\u306e\u5bbf\u6cca\u65e5\u306e\u4e88\u7d04<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>\u304a\u5ba2\u69d8\u306b\u304a\u304b\u308c\u307e\u3057\u3066\u306f\u3001\u5f0a\u793e\u3084\u5bbf\u6cca\u65bd\u8a2d\u3092\u540d\u4e57\u308b\u4e0d\u5be9\u306a\u9023\u7d61\uff08\u30e1\u30fc\u30eb\u3084SMS\u7b49\uff09\u3092\u53d7\u4fe1\u3055\u308c\u305f\u969b\u3001<\/p>\n<p>\u6b21\u306e\u70b9\u306b\u5341\u5206\u3054\u6ce8\u610f\u3044\u305f\u3060\u304f\u3088\u3046\u304a\u9858\u3044\u3044\u305f\u3057\u307e\u3059\u3002<\/p>\n<p>\u3010\u3054\u6ce8\u610f\u3044\u305f\u3060\u304d\u305f\u3044\u4e8b\u9805\u3011<\/p>\n<p><strong>\u30fb\u30e1\u30c3\u30bb\u30fc\u30b8\u306b\u8a18\u8f09\u3055\u308c\u305fURL\u3084\u30ea\u30f3\u30af\u3092\u958b\u304b\u306a\u3044<\/strong><\/p>\n<p><strong>\u30fb\u30af\u30ec\u30b8\u30c3\u30c8\u30ab\u30fc\u30c9\u60c5\u5831\u3084\u500b\u4eba\u60c5\u5831\u3092\u5165\u529b\u3057\u306a\u3044<\/strong><\/p>\n<p><strong>\u30fb\u4e0d\u5be9\u306a\u30e1\u30c3\u30bb\u30fc\u30b8\u306b\u8fd4\u4fe1\u3057\u306a\u3044<\/strong><\/p>\n<p><strong>\u30fb\u30e1\u30c3\u30bb\u30fc\u30b8\u306e\u6307\u793a\u306b\u5f93\u3063\u3066\u652f\u6255\u3044\u3084\u9001\u91d1\u3092\u884c\u308f\u306a\u3044<\/strong><\/p>\n<p><strong>\u30fb\u4e88\u7d04\u5185\u5bb9\u3092\u78ba\u8a8d\u3059\u308b\u5834\u5408\u306f\u3001\u4e88\u7d04\u3055\u308c\u305f\u5bbf\u6cca\u65bd\u8a2d\u307e\u305f\u306f\u5bbf\u6cca\u4e88\u7d04\u30b5\u30a4\u30c8\u306e\u516c\u5f0f\u7a93\u53e3\u3078\u554f\u3044\u5408\u308f\u305b\u308b<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>\u4e07\u304c\u4e00\u3001\u4e0d\u5be9\u306a\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8\u306b\u30af\u30ec\u30b8\u30c3\u30c8\u30ab\u30fc\u30c9\u60c5\u5831\u7b49\u3092\u5165\u529b\u3055\u308c\u305f\u5834\u5408\u306f\u3001<\/p>\n<p>\u901f\u3084\u304b\u306b\u3054\u5229\u7528\u306e\u30af\u30ec\u30b8\u30c3\u30c8\u30ab\u30fc\u30c9\u4f1a\u793e\u3078\u3054\u76f8\u8ac7\u304f\u3060\u3055\u3044\u3002<\/p>\n<p>\u306a\u304a\u3001\u672c\u4e8b\u8c61\u306e\u539f\u56e0\u3068\u306a\u3063\u305f\u30b7\u30b9\u30c6\u30e0\u3067\u306f\u30af\u30ec\u30b8\u30c3\u30c8\u30ab\u30fc\u30c9\u60c5\u5831\u3092\u53d6\u308a\u6271\u3063\u3066\u304a\u3089\u305a\u3001\u4fdd\u6709\u3057\u3066\u304a\u308a\u307e\u305b\u3093\u3002<\/p>\n<p>&nbsp;<\/p>\n<p>\u3054\u4e88\u7d04\u5185\u5bb9\u3084\u3054\u5bbf\u6cca\u306b\u95a2\u3059\u308b\u304a\u554f\u3044\u5408\u308f\u305b\u306f\u3001\u3054\u4e88\u7d04\u3044\u305f\u3060\u3044\u305f\u5404\u5bbf\u6cca\u65bd\u8a2d\u307e\u3067\u3054\u9023\u7d61\u304f\u3060\u3055\u3044\u3002<\/p>\n<p>\u25aa \u30b0\u30ea\u30c3\u30ba\u6771\u4eac\u4e0a\u91ce\u99c5\u524d\u30db\u30c6\u30eb\uff06\u30db\u30b9\u30c6\u30eb\uff08GRIDS TOKYO UENO HOTEL &amp; HOSTEL\uff09<\/p>\n<p>\u25aa \u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\uff1a<a href=\"info@grids-ueno.jp\">info@grids-ueno.jp<\/a><\/p>\n<p>&nbsp;<\/p>\n<p><em><strong>\u672c\u4ef6\u306e\u30b7\u30b9\u30c6\u30e0\u4e0a\u306e\u4e8b\u8c61\u3084\u500b\u4eba\u60c5\u5831\u6f0f\u6d29\u306e\u53ef\u80fd\u6027\u306b\u95a2\u3059\u308b\u304a\u554f\u3044\u5408\u308f\u305b\u306f\u3001<\/strong><\/em><\/p>\n<p><em><strong>\u4e0b\u8a18\u306e\u624b\u9593\u3044\u3089\u305a\u682a\u5f0f\u4f1a\u793e\u307e\u3067\u304a\u9858\u3044\u3044\u305f\u3057\u307e\u3059\u3002<\/strong><\/em><\/p>\n<p><em><strong>\u25aa \u624b\u9593\u3044\u3089\u305a\u682a\u5f0f\u4f1a\u793e<\/strong><\/em><\/p>\n<p><em><strong>\u25aa \u62c5\u5f53\u90e8\u7f72\uff1a\u7dca\u6025\u5bfe\u5fdc\u30c7\u30b9\u30af<\/strong><\/em><\/p>\n<p><em><strong>\u25aa \u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\uff1a<a href=\"mailto:helpdesk@temairazu.com\">helpdesk@temairazu.com<\/a><\/strong><\/em><\/p>\n<p>&nbsp;<\/p>\n<p>\u304a\u5ba2\u69d8\u306b\u591a\u5927\u306a\u308b\u3054\u4e0d\u5b89\u3092\u304a\u304b\u3051\u3057\u307e\u3059\u3053\u3068\u3092\u3001\u91cd\u306d\u3066\u304a\u8a6b\u3073\u7533\u3057\u4e0a\u3052\u307e\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Dear Guest, &nbsp; Thank you for choosing GRIDS TOKYO UENO HOTEL &amp; HOSTEL. &nbsp; We are writing to inform [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":155,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"class_list":["post-153","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"_links":{"self":[{"href":"https:\/\/www.grids-hostel.com\/hostels\/ueno\/wp-json\/wp\/v2\/posts\/153","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.grids-hostel.com\/hostels\/ueno\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.grids-hostel.com\/hostels\/ueno\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.grids-hostel.com\/hostels\/ueno\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.grids-hostel.com\/hostels\/ueno\/wp-json\/wp\/v2\/comments?post=153"}],"version-history":[{"count":12,"href":"https:\/\/www.grids-hostel.com\/hostels\/ueno\/wp-json\/wp\/v2\/posts\/153\/revisions"}],"predecessor-version":[{"id":167,"href":"https:\/\/www.grids-hostel.com\/hostels\/ueno\/wp-json\/wp\/v2\/posts\/153\/revisions\/167"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.grids-hostel.com\/hostels\/ueno\/wp-json\/wp\/v2\/media\/155"}],"wp:attachment":[{"href":"https:\/\/www.grids-hostel.com\/hostels\/ueno\/wp-json\/wp\/v2\/media?parent=153"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.grids-hostel.com\/hostels\/ueno\/wp-json\/wp\/v2\/categories?post=153"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.grids-hostel.com\/hostels\/ueno\/wp-json\/wp\/v2\/tags?post=153"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}